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Privacy Policy

Data Protection

Kelimshop.nl is managed by ZARGAR, whose location is in Keerluisweg 33, 1332EE Almere, Netherlands, and with Netherlands Chamber of Commerce number(KVK), 61416800.

We are doing our best to make sure that your personal data is being protected when utilizing our website, customer services, and social media. We oversee personal data provided to us and will process it according to the Personal Data Protection Act of the Netherlands (1999:25 892) and in accordance with EU Data Protection Directive (95/46/EC).

Personal data is being collected when placing orders, contacting our customer support or when subscribing to our newsletter.

We only get personal information such as name, phone number, email address, postal address, and payment information, all of which are needed to provide you with our services. We will store personal information as long as we have active consent from our customers. 

We collect your information and use it only for the following purposes:

  • Process payment and order fulfillment
  • Prevent misuse and fraud of our services
  • Register and administer your account (track deliveries, order status, order history, favorites, watchlists, etc.)
  • Contact you in case of delivery issues
  • Help recover from potential interruptions in our services
  • Analysis in order to provide relevant marketing offers
  • Send you the information you have requested from us, including marketing communications and information about our products
  • If requested, notify you about the availability of our products
  • Answer questions and provide suggestions about our products and services

Data Access

Your data is only accessed by authorized personnel directly involved in fulfilling the purposes listed above. Your data is never traded or sold and is only shared with parties outside ZARGAR if they are directly involved in fulfilling the purposes listed above.

Customer Rights

In accordance with the law (Directive 95/46/EC), you have the right to order an excerpt of the data we store about you free of charge. You also have the right to correct the information and the right to have the information deleted if we do not have any legal storage obligations such as for example, book-keeping rules. You also have the right to refuse direct marketing and you can opt-out from our newsletter subscription consent at any time using the link provided in the footer of the emails. For any help with these matters, please contact our customer service at +31 6 14545999 or send us an email at [email protected]

Data Security

We put great importance on the security of all sensitive information associated with our customers. We use technical and organizational measures to safeguard your personal information from data loss, manipulation, and unauthorized access. All our payment providers process your card details according to international security standard PCI DSS.

Cookies

Like many sites, we use "cookies" to collect information as well as to deliver a convenient online shopping experience. Cookies are used for a number of reasons, amongst others to enable us to handle the contents in your shopping cart as well as information required when logging in. In addition, we use cookies to measure and optimize our marketing. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. If you experience any problems, please review your current settings and potentially update them.

Facebook social plugins

Our website uses so-called social plugins ("plugins") of the social network Facebook operated by Facebook Inc., located at 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in of Facebook" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found here: http://developers.facebook.com/plugins

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy, can be found in the Facebook privacy policy: http://www.facebook.com/policy.php

If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (Alphabet). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator as transmitted by your browser within the framework of Google Analytics IP address will not be merged with other data provided by Google. You can find more detailed information on the terms and conditions of use and data protection at https://www.google.com/analytics/terms/gb.html and at https://policies.google.com/?hl=en.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. If you want to opt-out, you can download and install the add-on for your web browser here http://tools.google.com/dlpage/gaoptout?hl=en

 

 

 

 

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